Trusted digital services for the UK public sector
Five capabilities available through G-Cloud 15.
Public sector organisations face growing pressure to modernise services, strengthen security, improve citizen experiences, reduce fraud and deliver more value from constrained budgets. At the same time, they must maintain resilience, accessibility, compliance and public trust.
Magellan’s Trusted Services portfolio and CX Suite capability are now available through G-Cloud 15, providing UK public sector buyers with a recognised procurement route to proven digital, transactional, trust and customer experience solutions.
Combining management and technology consulting, systems integration, product expertise and long-term operations, Magellan helps organisations move from strategy and service design through implementation and ongoing service delivery. Rather than promoting a one-size-fits-all model, our approach is designed to work within each organisation’s existing architecture, governance, procurement framework and partner ecosystem.
Why G-Cloud 15 matters
G-Cloud 15 provides a simplified route for public sector organisations to evaluate and procure cloud-based services through a recognised government framework. This enables buyers to access specialist capabilities more efficiently while maintaining transparency, governance and procurement compliance.
For UK public bodies, the challenge is no longer simply adopting new technology. It is delivering trusted digital services that protect people, data, public funds and operational outcomes while responding to changing citizen expectations and increasing regulatory requirements.
Why Magellan
| UK Focus | European Experience | End-to-end Delivery | Pragmatic Integration |
| Deep understanding of UK public sector priorities and procurement frameworks. | Proven platforms and operational experience delivered across multiple European markets. | Strategy, consulting, technology implementation, integration and managed services. | Designed to work alongside existing investments, systems and specialist partners. |
A delivery model built around the outcome
Magellan can support discovery, solution design, integration, migration, managed operations and continual improvement. Where a service depends on regulated roles, payment rails, field logistics, hardware or specialist local delivery, we define the partner model and responsibilities transparently at call-off.
Our proposition is simple:
Magellan helps public bodies design, integrate and operate trusted digital services that protect people, data, public funds and operational outcomes.
Five trusted-service capabilities on G-Cloud 15
Each capability can be procured individually and shaped around a buyer’s operating model, target architecture and specific programme requirements.
Trusted Traceability
Traceability Suite connects regulators, operators and supply-chain systems through secure identifiers, event capture, trusted records, dashboards and alerts.
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ID Center
ID Center helps public bodies protect access without making every user journey harder.
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Fund Disbursement Solution
Fund Disbursement Solution orchestrates eligibility, enrolment, issuance, payments, merchant participation, reconciliation and reporting.
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Trusted Electronic Monitoring
SAPHIR is the operational software layer behind electronic monitoring. It brings together person and case management, schedules and curfews, device events, alarm qualification, escalation, reporting, audit and service tracking.
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CX Suite
CX Suite helps public-sector organisations deliver accessible, consistent and efficient citizen services across every contact channel. It brings together voice, email, web, messaging and assisted journeys with AI-powered automation, intelligent routing, agent assistance, workflow orchestration, interaction history, reporting and governance.
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Get in Touch
Interested in learning more about any of these capabilities or discussing how they can support your organisation?
Jose Bachoir
Business Development Manager – Trusted Services
Jose.Bachoir@magellangroup.eu
Rishi Kumar
Business Strategy & GTM Lead – CX Suite
Rishi.Kumar@magellangroup.eu
Matt Hubber
Sales Account Executive – CX Suite
Matt.Hubber@magellangroup.eu
Contact our team to explore how these services can be procured through G-Cloud 15 and how Magellan can support your organisation’s digital transformation journey.