Kiosks
Your ticket to happy customers: Kiosks provide customers with an always on, accessible and secure means to purchase tickets for travel. A modular design with multilingual support to make public transport simple.
47
TransPennine Express kiosks, with 30K transactions over a 30-day period
10
GTR kiosks, with 24K transactions over a 30-day period
1
pilot kiosk AWC
1
pilot kiosk Chiltern
Self-service kiosks enabling inclusive and seamless ticketing
Customers need to purchase tickets safe in the knowledge that they are buying the right fare, at the right price every time. Kiosks are an essential part of this omni-channel retail experience.
As life becomes increasingly digital and automated, Kiosks help transport operators ensure inclusivity for those without or with restricted access to smartphones, whilst supporting the evolving role of people in the ticketing process.
Kiosks provide customers with the ability to collect tickets purchased online, plan journeys at the station and of course make payment securely. Our Kiosks have been designed with world leading self-service manufacturer Evoke to be accessible and scalable.
Beyond the primary function of retailing and issuing tickets, the advanced content management system on our Kiosk platform creates opportunities to disseminate information, for example for special events or during periods of disruption, and to leverage the screens for commercial advertising – opening up new business models and revenue streams.
Benefits of Ticketing Kiosks for Operators & Customers
Reduced dwell and queuing time
Helping customers continue their journey more quickly, while increasing throughput for operators.
Maximised inclusivity through accessible design
For example, twin-screen formats supporting wheelchair users and multilingual interfaces.
Additional revenue streams
Through advertising space and content management capabilities.